At Fit Planet Academy, we aim to ensure a smooth and efficient shipping process for all our customers. Please read the details below to understand our shipping procedures, timelines, and terms.

1. Processing Time

  • Orders are processed within [X business days] after confirmation of payment.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive a confirmation email with your order details and tracking information once your order has been shipped.

2. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is [X–Y business days].
  • Express Shipping: Estimated delivery time is [X–Y business days].
  • International Shipping: Delivery times vary depending on the destination, typically between [X–Y business days].

3. Shipping Rates

  • Shipping rates are calculated based on the destination, weight, and size of the package.
  • Any applicable shipping fees will be displayed during the checkout process.
  • Free shipping may be available for orders exceeding [X amount] or during promotional periods.

4. International Shipping

  • We deliver to select countries worldwide. Please ensure your delivery address is accurate to avoid delays.
  • International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient.

5. Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email.
  • Use the provided tracking link to monitor your order’s journey in real time.

6. Delayed or Lost Shipments

  • Delivery delays may occur due to unforeseen circumstances such as weather, customs clearance, or carrier issues.
  • If your order is delayed or lost, please contact us at rashid.newera@gmail.com for assistance.

7. Damaged or Incorrect Orders

  • If your order arrives damaged, incomplete, or incorrect, please notify us within [X days] of delivery.
  • Provide photos of the damaged item(s) and packaging for quicker resolution.
  • We will work with you to resolve the issue promptly, including replacement or refund options.

8. Changes to Your Order

  • If you need to modify or cancel your order, please contact us as soon as possible.
  • Changes may not be possible once the order has been processed or shipped.

9. Contact Us

If you have any questions about our Shipping Policy, please reach out to us:
Email: rashid.newera@gmail.com
Phone:  7079324801